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High retention rate
TUH reports a 93% member retention rate – our members love us so they stay with us.
High satisfaction rate
TUH reports a 97% member satisfaction rate.
Code of conduct
TUH was one of the first funds in Australia to achieve accreditation under the new Private Health Insurance Code of Conduct. This voluntary code represents a new standard of service to promote communications and understanding between private health insurers and their members. TUH has achieved re-accreditation under the Code. Read more on Code of conduct.
