Who can register?
- Only the primary member in whose name the membership is held can register
- You will need:
- Your membership number which is on your membership card (maximum 8 numbers)
- A password – either a four-digit numeric or 6-20 alphanumeric password
- The password is case sensitive and there can only be one password per membership
Please note:
- Registration will be confirmed by email to the primary member before you can access your membership. Please allow 2 business days for this to be processed
- Once you receive confirmation you will be able to access your membership from the Login button
- Frequently Asked Questions about Member Services Online
- Please ensure you read the Fund's Terms & Conditions before using Member Services Online
- You are now ready to register (a new window opens)
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Member Services Online allows you to
Access Health-e-Profile
View Membership Details
- Contact details
- Persons covered
- Coverage - product & benefit payments
- Contributions scale & paid to date
- Ancillary limits usage
- Tax Statements
Change/Update Membership Details
- Update contact details
- Add/change the persons covered by your policy
- Change/update your cover details
- Change/update your contribution details
- Update Medicare Card details
- Change your password
Tools
- Make Credit Card payments - membership contributions only (please note that you cannot pay for services received at the Health Care Centre)
- Calculate premiums
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